Privacy Policy

Last Updated: October 12, 2025

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Welcome to Burke Mountain Home Pros (“we,” “our,” or “us”). Your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services to connect with verified, local home renovation professionals.

By using our website, you agree to this Privacy Policy and our commitment to keeping your information safe, secure, and private.

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1. What We Do

Burke Mountain Home Pros helps homeowners in the Burke Mountain and Coquitlam area find trusted, licensed, and insured contractors for home renovation and maintenance projects.
We also offer personalized maintenance guides and tools to make homeownership easier.

To make these connections possible, we collect and manage some personal information — always with transparency and care.

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2. Information We Collect

a. Information You Provide

When you use our site or contact us, we may collect:

• Your name

• Email address and phone number

• Home details (e.g., age, materials, type of project)

• Project descriptions or photos you share

• Feedback, reviews, or messages

If you’re a contractor, we may also collect:

• Business name and contact information

• License and insurance details

• Service area and specialties

• Reviews or ratings submitted by users

 

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device type

• Browser and usage information

• Pages you visit and time spent on them

• Cookies or analytics data to help improve the site

You can control or disable cookies in your browser settings if you prefer.

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3. How We Use Your Information

We use your information to:

• Connect you with verified local contractors

• Send quotes or project updates

• Customize your experience and recommendations

• Improve our website and services

• Send helpful homeowner tips, updates, or offers (only if you opt in)

• Verify and manage contractor profiles

We never sell your personal information to anyone — ever.

 

4. When We Share Information

We may share your information only when necessary to provide our services:

• With Contractors: When you request a quote or connection, your project and contact details are shared only with relevant, verified professionals.

• With Service Providers: We work with trusted third-party companies (such as hosting or email services) who help us operate our website.

• For Legal Reasons: We may disclose information if required by law or to protect our users’ safety and rights.

All partners we work with must handle your data responsibly and securely.

 

5. Data Retention

We keep your information only as long as needed to provide our services and meet legal or operational requirements.
If you’d like your information deleted, just reach out — we’ll take care of it promptly.

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6. Security

We take privacy seriously and use appropriate safeguards (encryption, secure servers, and limited access) to protect your information.
While no online system is completely foolproof, we’re committed to maintaining the highest reasonable standards of security.

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7. Third-Party Links

Our site may include links to contractor websites or third-party resources. We’re not responsible for their privacy practices — please review their own policies before sharing information.

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8. Your Choices

You’re in control of your information. You can:

• Request access to your data

• Ask us to correct or delete your information

• Opt out of marketing emails anytime by clicking “Unsubscribe”

• Contact us with any privacy-related questions or concerns

To make a request, email us at privacy@burkemountainhomepros.ca.

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9. Children’s Privacy

Our services are designed for adult homeowners. We don’t knowingly collect information from anyone under 18.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted here with the latest “Last Updated” date.

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11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Burke Mountain Home Pros
🌐 www.burkemountainhomepros.ca/contactus